SMS & Missed Call Services

Few Important steps for WBSEDCL Consumer Service


WBSEDCL has implemented PULL SMS & Missed Call facility to enhance Consumer Services.
Consumer with registered mobile no. with WBSEDCL can now docket their 'No-Power' complaints either by sending SMS in a predefined text or by giving a missed call.
Consumer who have still not registered their mobile no. can use PULL SMS service for registration of mobile no.
Consumer can know their last bill and payment details with the help of PULL SMS service with registered Mobile no.

SMS Template and designated Mobile no. for sending the SMS is given below


SL NO: Service Type Activity Virtual Mobile number User Template
   1   Pull SMS Registration of Mobile Number with WBSEDCL.
8422990336
All Consumers of WBSEDCL REG <9-digit Consumer Id>   <Space> <Installation Number>
   2   Pull SMS Enquiry of last raised bill detail Registered Consumers of WBSEDCL BD <9-digit Consumer Id>
   3   Pull SMS Enquiry of last five(5) payment detail Registered Consumers of WBSEDCL LPMT <9-digit Consumer Id>
   4   Pull SMS Raise No Power Complaint Registered Consumers of WBSEDCL NP <9-digit Consumer ID>
   5   Missed Call Alert Raise No Power Complaint
8422990337
Registered Consumers of WBSEDCL Give a missed call