Below are the e-payment modes available to the consumers of WBSEDCL:
Net-Banking using multiple major scheduled banks/Digital Stored valued e- Wallets
Debit/Credit Cards
Bharat Bill Payment System (BBPS)
UPI (Unified Payment Interface)/BHIM (Bharat Interface for Money)/Bharat QR Payment
System
RTGS/NEFT
Various e-payment modes like Net-Banking, Debit/Credit Card, Mobile Wallet, BBPS, UPI,
Bharat QR, RTGS / NEFT etc. are available with WBSEDCL to pay your electricity bill.
WBSEDCL Website: You can visit our website https://www.wbsedcl.in
& either select tab: Consumer Corner > Pay Online > Online Payment or
alternatively you can directly click on the Online Payment options available here.
BBPS: You can also pay through any BBPS enabled Mobile Wallet/Banking
App by using your consumer id.
Bharat QR Code: You can also pay through any Bharat QR enabled Mobile
Wallet/App by using the Bharat QR code provided by WBSEDCL at your electricity spot
bill after 2 days from billing date.
RTGS/NEFT: You can pay through RTGS/NEFT in your exclusive account
number provided by WBSEDCL in the bill/quotation after 2 days from
preparation of the respective bill/quotation.
Bharat QR Codes for bill payments are available in the spot bills provided by WBSEDCL. After
2 days from billing date, you may open any Bharat QR/UPI enabled Banking app in your
mobile & scan the code. Then you will be provided with all the required details for
necessary verification and e-payment.
You can apply for NACH registration from the consumer login of WBSEDCL website. The details
provided by you will be shared and verified with your bank.
Click here to apply.
You can e-pay your bills at anytime from anywhere & can also avail 1% e-payment
rebate if paid within due date of the energy bill.
Presently for all kinds of e-payment, transaction charges are 0 (Zero).
Yes, even after due date is over, you can e-pay your energy bill. But no special or
e-payment rebate can be availed.
You can download the e-payment receipt either by consumer id (for energy bill payment) or by
application no (for quotation payment) from the Download Payment Receipt page at here.
In case of double payment/excess payment, the excess amount will be adjusted against your
other unpaid bills/immediate subsequent bills.
For all successful payments, duplicate receipts can be downloaded at any time from the Download Payment Receipt page. However, if you are unable to
get the payment receipt even after 48 hours from the transaction date, then you
should follow the below mentioned respective processes:
Payment initiated from WBSEDCL Website/Mobile App
In case of pending/failure transaction, the details can be viewed the
pending/failure history.
If the payment receipt is not available even after 48 hours from the
transaction date, then auto-refund process will be initiated against such
transaction by the concerned Bank/PG. The refund normally takes 7-10 days to
be reflected in your account.
If your payment is not refunded to your account even after 10 days, then you
may raise a complaint at the Complaint Management System of WBSEDCL.Click here to raise a complaint along with the
evidences like screenshot of transaction, bank statement (if applicable),
statement of wallet (if applicable) etc.
Payment initiated through BBPS/UPI/Bharat QR
It should be noted that, in case of payments initiated through
BBPS/UPI/Bharat QR payment using any Portal or Mobile App of
Banks/Wallets/Collection Agencies (authorized by RBI),only the
successful payment details are shared to WBSEDCL within 48 hours from
transaction date by NPCI, the governing body of such payments. No
information is shared by NPCI to WBSEDCL for unsuccessful/failed
transactions.
If the payment receipt is not available even after 48 hours from the
transaction date, then auto-refund process will be initiated against such
transaction by the NPCI/concerned Bank/PG. The refund normally takes 7-10
days to be reflected in your account.
If your payment is not refunded to your account even after 10 days, please
follow up with the respective app/payment gateway/wallet/bank
app/website for necessary refund.
Payment initiated through RTGS/NEFT
In case of pending/failure transaction, the details can be viewed the
pending/failure history.
If the payment receipt is not available even after 48 hours from the
transaction date, then auto-refund process will be initiated against such
transaction by the concerned Bank/PG. The refund normally takes 7-10 days to
be reflected in your account.
If your payment is not refunded to your account even after 10 days, then you
may raise a complaint at the Complaint Management System of WBSEDCL.Click here to raise a complaint along with the
evidences like screenshot of transaction, bank statement etc.
