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Payment Modes



e-Payment solution has been introduced in the Company to provide better consumer service in respect of payment (electricity bill/quotation amount) through internet by the L&MV consumers. The consumers are able to make their payment at any time at their convenience using Web Portal/Mobile App of the Company. The payment can be paid through the following modes:


i) Credit Card
ii) Debit Card
iii) Internet enabled Bank Account (with 71 Banks)
iv) Stored value wallet (9 nos)

Pay online within due date to avail additional rebate. That rebate will be adjusted in subsequent bill.



Easy e-Payment of energy bill for L&MV Consumer using mobile wallet/mobile USSD platform using:

i) Airtel Money
ii) Vodafone M-pesa

In case of Vodafone M-pesa, consumers can also be able to make payment against electricity bill using Mobile APP/Portal of Vodafone M-Pesa.



Pay online within due date to avail additional rebate. That rebate will be adjusted in subsequent bill.





Consumer can make payment at the cash counters of their concerned Customer Care Centres (CCCs).

Payment hour:

i) 9.30 A.M to 3.30 P.M (Monday to Friday)
ii) 9.30 A.M to 12.30 P.M (Saturday)
ii) Closed on Sunday & Official Holidays



Integration has been made with e-Pradan of IFMS (integrated Financial Management System) of West Bengal Govt. for payment against energy bill/quotation of Government establishment using RTGS. However to process the energy bill/Quotation payment for WBSEDCL at e-Pradan system, user dept. need not require any bank account particular of WBSEDCL. The said information is already included in that e-Pradan system of Govt. of West Bangal.




250 Nos. of collection Kiosks are installed at different Customer Care Centres.


Payment hour:

  • 8.00 A.M to 10.00 P.M (All Days)



Consumer can pay against their electricity bill at Online Cash Collection Center maintained by third party Agency M/s Sahaj e-Villeage Limited. There are 4110 nos. of such collection centers spreading across West Bengal.




Consumer can opt for ECS payment through submitting application at concerned CCC or can apply online through www.wbsedcl.in. However after applying online consumer has to print the form, endorsed by concerned Banker and submit the same to the respective Customer Care Centre. Consumer may avail the service from the next billing cycle after activation of the application.

Consumer has the option to fix the upper limit (Rs.3000/- per month OR Rs.7000/-per month OR Rs.15,000/- per month OR No Upper Limit). The form is to be submitted to CCC within 30 days from the date of application (as printed in mandate form), otherwise the application will be treated as cancelled. Application will be accepted only after liquidation of all dues at the time of submission of complete mandate form.




In this E-collection procedure all types of customers of WBSEDCL (Bulk and L&MV) under any category (like Domestic, Commercial, Industrial and others) can pay their dues under the heads of Energy Bills, Quotations and Security Deposit through RGTS/ NEFT. Collection for different kind of Deposit Works can also be obtained through this method. There will not be any requirement of preregistration on the part of customers; they can pay their dues in the Virtual Bank Account following the below mentioned logic.


Category of Payments Account Nos. to be filled up/ mentioned through RTGS/ NEFT
For payment of Energy Bill
WBB X X X X X X X X X
          Customer ID
Y Y Y Y Y Y Y Y Y Y

     Installation No.

For payment of Quotation Amount (New Service Connection & Load Extension Cases)
WBQ X X X X X X X X X
          Customer Ref ID
Y Y Y Y Y Y Y Y Y Y

     Application No.

For payment of Security Deposit (Adequacy)
WBS X X X X X X X X X
          Customer ID
Y Y Y Y Y Y Y Y Y Y

     Installation No.

For payment of Deposit Work Quotation Amount
WBD X X X X X X X X X
          Reference ID
Y Y Y Y Y Y Y Y Y Y Y Y

     Application ID.


Here the length of Customer ID is fixed for 9 digits whereas the length of Installation No. and Application No. varies. The virtual account should not contain any blank space and or any other characters/ special characters.

The IFSC Code “ICIC0000104” should be used for fund transfer activities in these cases.

The aforesaid IFSC code is related to CMS, Branch of ICICI Bank Ltd.

The whole process is integrated with Bank’s system using web-service call procedure and the payment posting for successful transactions has been scheduled automatically. For the failed transactions the bank will return the amount to the respective accounts of the payees wherefrom the amount has been remitted. As per normal procedure all the eligible rebates including special rebate for E-payment will be available to the customers in line with the prevailing rules.